Privacy Policy

Privacy Policy

At Hexagon Solutions, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

• Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, billing and shipping addresses, and payment information.
• Non-Personal Information: We collect non-identifiable data, such as browsing activity, device type, and IP address, to improve our website and services.
• Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, personalize content, and analyze site traffic.

2. How We Use Your Information

• Order Fulfillment: To process and deliver your orders, and to communicate order status or any issues related to your purchase.
• Customer Support: To respond to your inquiries, provide assistance, and improve customer service.
• Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, or updates.
• Improving Services: To analyze and enhance our website’s functionality and design based on user preferences and behavior.

3. Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third-party providers to help us fulfill orders, process payments, and improve our services. These providers are obligated to protect your information and use it solely for the intended purpose.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities.

4. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. Our website employs industry-standard encryption and secure protocols to ensure your data is safeguarded.

5. Your Choices and Rights

• Account Information: You can review and update your account information by logging into your account on our website.
• Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in our emails or by contacting us.
• Cookies: You can set your browser to refuse cookies, but this may limit your access to certain features of our website.

6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@hexagonn.co